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Front Desk Operations Associate
(2024-2025 School Year)

The Lang School seeks a 12-month Front Desk Operations Associate to support our twice-exceptional (2e) students — gifted students with learning differences — across a variety of grades, subjects, and clinical support areas.

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We offer our highly promising learners in grades K-12 a rigorous, learner-centered, empirically validated education with integrated supports that foster independence and self-advocacy.

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Candidate Requirements:

  • High school diploma or equivalent.

  • Previous experience in a customer service or administrative role preferred

  • Experience working with or around children

  • Proficient use of all apps in the Google Suite 

  • Professional written and oral communication skills

  • Must be legally authorized to work in the United States and does not require sponsorship for an employment visa to work in the U.S. now or in the future

 

Successful candidates:

  • have an authentic connection with our school's mission and our student population of twice-exceptional learners

  • have experience working in educational environments, and have deep knowledge in and passion for their area(s) of specialty

  • are tenacious and possess a “whatever it takes” attitude to support The Lang School, that derives from adaptability, flexibility, and unwavering kindness and patience

  • are excellent communicators who actively listen and ask probing questions with/of all members of the community and know how to be candid and empathic at the same time

  • are community and collaboration-focused, and know the importance of leveraging divergent viewpoints for the improvement of our collective work and the building of positive relationships

  • hold their colleagues accountable, and are receptive and humble when held accountable

  • are comfortable with ambiguity and not always having or knowing the answers, but are an intellectually curious, growth-focused lifelong learner who picks up new ideas quickly

 

Responsibilities:

  • Support the continuous improvement of internal communications and creating efficient administrative systems (including supply orders, inventory & returns), workflows, and routines

  • Communicate directly with external stakeholders about school policies, routine & special events, needs and expectations in a manner that is both assertive and friendly

  • Ensure accurate student & staff attendance & communication and support monitoring staff attendance in Veracross

  • Support all aspects of operations related to student bussing and transportation

  • Support all school maintenance and cleaning needs under the directions of the Director of Operations & Finance

  • Support all safety related needs such as fire drills, school nursing, etc.

  • Support Associate Operations Manager and Director of Finance and Operations and communicate all needs regarding our physical space with appropriate contacts at 26 Broadway

  • Attend all events and manage visitor arrivals and departures

  • Answer and professionally administer all incoming calls

  • Communicate with families and guests in a manner consistent with our school values

  • Greet guests and students in a professional, friendly, hospitable manner

  • Receive, sort, and disseminate mail and deliveries

  • Oversee the day-to-day activities of the school and serve as the main point of contact in the school reception area

  • Ensure the reception area is always clean and presentable

  • Manage and support students with health, behavior, and other needs when they are in the office, aiming to transition students back into the classroom to minimize disrupting instruction

  • Communicate effectively with students, teachers, families, trustees, donors, and visitors

  • Assist with school bussing and arrival and dismissal functions

  • Collect phones from students upon arrival in the morning and after lunch hours, ensuring compliance with school policies regarding electronic devices and monitor and supervise the distribution of phones during designated lunch periods and dismissal

  • Report to Director of Finance and Operations and support with additional tasks or committees as requested 

 

The Lang School (thelangschool.org) is a progressive independent school located in Lower Manhattan serving grades K-12. Our high potential and gifted learners also have learning challenges, such as ADHD, anxiety, EF difficulties, dyslexia, or autism. These twice-exceptional (“2e”) learners have a unique set of social, emotional, and intellectual needs. We meet students where they are and empower them to achieve their next levels of excellence with research-based supports and a robust Talent Development Program.

Our mission is to create a safe and engaging learning environment for students with an emphasis on creative thinking and assets-based approaches. Our students are both unique and diverse, and we seek out and celebrate diversity in our community — in our identities (race, ethnicity, gender expression, socioeconomic status), as well as our backgrounds, experiences, and perspectives.

To Apply:

 

 


We will follow up with promising candidates who align with potential openings. At Lang, we appreciate that people's professional paths aren't necessarily linear and that they can be punctuated by purposeful gaps.


Compensation: Salaries are competitive and based on experience and training. (Salary range $40,000 - $55,000) The Lang School offers a competitive benefits package, including employer-paid health insurance, 401k matching options, and ample professional development opportunities.

The Lang School is an Equal Opportunity Employer. Lang does not discriminate on the basis of an applicant’s or employee’s race, color, religion, sex, gender, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, unemployment status, or any other status protected by law.

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